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JN

Jim Nielsen

IT Service Delivery Manager @ European Dynamics
Limbourg, Belgique

Experienced IT professional with a solid foundation in project management, IT service delivery, and data quality management, skilled in various programming languages and data visualization tools.

Rôles occupés

Data Analyst< 2 years
Project / Program Manager2 - 5 years
Service Delivery Manager5 - 10 years
Technical Analyst2 - 5 years

Back-end

SQL
Java
Python

Cloud

Azure

ETL Datawarehouse

DataStage

Business Intelligence

Power BI
Langues
Courant English
English
Courant
Expériences professionnelles
Since 2002
IT Service Delivery Manager @ European Dynamics
01 January 2021 -

Working for the European Commission – DG TAXUD - as IT Service Delivery Manager for the first phase of the new customs system ICS2.

Project manager @ Wipro Limited
01 October 2019 - 31 July 2020

Became involved with a multi-National clients Windows 10 Deployment project, to upgrade devices to the latest Microsoft Operating system.

Data Quality Manager @ Wipro Limited
01 January 2019 - 31 October 2019

Leading a team of Data Analysts for managing the Remedy CMDB environment.

Data Quality Manager @ Novartis Ireland LTD.
01 November 2016 - 31 December 2018

Leading a team of Data Analysts for managing the Remedy CMDB environment.

IT Service Delivery Manager @ Integrity360
01 October 2015 - 31 March 2016

Started working for Integrity360 to set in place a new service desk at client site.

Infrastructure Project Manager @ Hewlett-Packard
01 August 2010 - 31 May 2015

Became part of the EMEA transition & transformation team.

Service Delivery Manager @ Hewlett-Packard
01 June 2006 - 31 July 2010

Managed several service desk functions supporting clients in the Nordic countries.

Senior Engineer @ Hewlett-Packard
01 April 2002 - 30 June 2006

Actively involved in saving several contracts for Compaq/HP by providing hands-on support.

Études et diplômes
Since 1987
R Programming @ udemy
01 June 2023 -

Certificate in R Programming for Data Science.

Data Science @ udemy
01 April 2022 -

Certificate in Data Science Certificate (boot camp).

Data Science and Analysis @ University College Dublin
01 May 2019 - 30 June 2020

Certificate in Data Science and Analysis.

Project Management @ Dublin Business school
01 September 2013 - 31 January 2014

Associate Degree in Project Management.

Electronic Systems Design @ Fachhochschule Augsburg, Germany
01 October 1990 - 30 June 1992

Bachelor of Science – Electronic Systems Design.

Electronic Systems Design @ Sønderborg Teknikum, Denmark
01 August 1987 - 30 June 1990

Bachelor of Science – Electronic Systems Design.

Connect with Jim Nielsen

Bon retour parmi nous

Bienvenue à bord!

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