Robin Tzontchev

Responsible for the design, implementation, and maintenance of IT solutions within the company, focusing on system administration and internal IT projects. Providing onsite and remote support for internal users, addressing all aspects of IT infrastructure.

Responsible for the design, implementation, and maintenance of IT solutions for clients, focusing on system and project management. Providing onsite and remote support for clients covering all aspects of IT infrastructure, including setting up new O365 tenants, configuring Azure environments, and implementing Intune.

Providing first-line support for IT-related issues and incidents. Troubleshooting technical problems and coordinating escalations to higher levels of support as necessary.