Rôles occupés
Systems
Back-end
Network/Telecom
Network inventory; Documentation; Diagnostics; Introduction and organization of VOIP.
Recruitment and selection of candidates; Organization and running of recruitment days; Training, integration, and putting to work of future employees and temporary workers; Operational and logistics management; Administrative follow-up and day 2 follow-up; Planning and coordination of schedules via xPLANET software.
Reception and customer service; Administration and secretariat; Reservation management via TITAN & SALTO software; Commercial sales; Payment Management; Complaints management.
Reception and customer service; Payment Management and Accounting Closing; Reservation management via OPERA, MARSHA & Hilton ONQ hotel software; Responsible for the breakfast; Responsible for customer and building safety.
Personalized customer service in a 5-star hotel; Arrivals and departures management; Reservation management via OPERA hotel software and via Expedia, Booking and Agoda platforms; Responses to customer requests.
I have completed my training as a Windows and Linux systems administrator. As part of my professional training, I have acquired knowledge of computer systems administration, technical environments such as Microsoft 365, Windows Server, VMware and I am ready to put into practice what I've learnt on my training and to develop new technical IT skills
