Wes Portugaels

In my role as a Senior System Engineer, I collaborate with support teams and external suppliers to handle critical and non-critical incidents, focusing on minimizing downtime and maintaining operational efficiency. My work emphasizes timely coordination and delivering high-quality solutions for complex IT challenges. With over ten years of experience in various corporate IT environments, I specialize in cybersecurity, troubleshooting, server administration, and root cause analysis to prevent incident recurrence. My contributions have strengthened workflows, enhanced client satisfaction, and supported seamless IT operations. Backed by certifications and a commitment to operational excellence, I aim to drive impactful outcomes in fast-paced IT environments.