Rôles occupés
Systems
Miscellaneous
Network/Telecom
Storage migration from NetApp to DELL hardware, definition and implementation of the new backup strategy, Symantec implementation for servers and workstations, Active Directory accounts and access right remediation.
Project management for infrastructure assets, network assets, and end user computing, management of incidents, management of change requests or minor maintenance, monitoring schedules and budgets, reporting and communication with clients.
Project management for software, monitoring the availability of dedicated teams, tracking schedules and budgets, reporting and communication with clients, management of change requests or minor maintenance, incident management.
Process & procedure alignment based on ITIL best practices, management of day to day and interventions planning, incident management & communication to users and customers, IT infrastructure general maintenance and supervision.
Management of major IT changes such as data center moves and Oracle cluster retrofits, managing IT changes at SPW, impact analysis, and resource planning.
Maintenance and supervision of the clients/server infrastructure, day to day interventions on software and hardware incidents, maintenance contract management, impact assessment and deployment of updates.
CESS IT technician