Rôles occupés
SAP
Customer service delivery of (Upgrade, S4 Hana move, Fiori, ADS, Best practices, BTP, Cloud ALM(CALM), custom code adaptation, Transport management system and various other assisted service requests related to SAP HANA, SAC, Cloud connector, OAUTH2) for RISE and public cloud customers in ECS technical services.
Efficiently contributed in transition from Wipro; Led the offshore Team of 10+ members.
Through proactive system monitoring, 24/7 swift system support, technical analysis to troubleshoot issues, achieving a 30% improvement for 100+ SAP information systems.
Designed and implemented high-performance IT operations in collaboration with business stakeholders.
Transitioned from Bristlecone, spearheaded SRM and Ariba downstream functionalities, used SAP ABAP debugging skills.
Contributed on 20+ SAP implementations, migrations, upgrades (pre-sales and post-production) for SAP projects.