Rôles occupés
Helpdesk / Support5 - 10 years
Technical Analyst< 2 years
CRM

CRM

Salesforce
Back-end

C#
Miscellaneous
IT Service Management
Network/Telecom

Cisco
Sales
Customer Service
Langues
Maternelle Français
Français
Maternelle
German
Courant
Dutch
Bon
English
Moyen
Portuguese
Moyen
Expériences professionnelles
Since 2014
Solution Specialist @ HOLOGIC BV
01 February 2024 - 31 July 2024
Technische & applicatie-ondersteuning voor radiologische systemen (Selenia, Brevera, etc.) in EMEA.
Technical Support Specialist @ Medicim NV, Envista Holdings
01 March 2021 - 31 December 2023
Ondersteuning in tandheelkundige beeldvormingsapparatuur en software voor klanten in EMEA.
Network Engineer @ Randstad Portugal
01 October 2018 - 30 September 2020
2nd-level ondersteuning voor netwerkproblemen in DACH, Portugal, Italië, etc.
Support Technician @ SITEL, Portugal
01 September 2015 - 31 October 2018
IT Helpdesk voor Norman Safeground en Ecolab medewerkers.
customer service @ ADECCO/CONCENTRIX, Portugal
01 June 2014 - 30 September 2015
Telefonische ondersteuning voor Apple-klanten (iOS en Mac OS X).
Études et diplômes
Since 2003
Cybersecurity Analyst @ Syntra
01 October 2023 - 31 July 2025
Trainee as a Cybersecurity Analyst.

Nederlands @ LBC
01 September 2021 - 30 June 2023
Dutch language course, achieving B2 level.
Business Mathematics @ University of Applied Sciences Gießen-Friedberg
01 March 2007 - 28 February 2013
Business Mathematics studies, not completed.
Business Mathematics @ Friedrich-Alexander-Universität Erlangen-Nuremberg
01 October 2003 - 28 February 2007
Business Mathematics studies, not completed.
Connect with Serge Raoul Djomgoue