Rôles occupés
Helpdesk / Support5 - 10 years
Back-end
SQL
Python
R / Matlab / SPSS
Business Intelligence
Power BI
Tableau
ETL Datawarehouse
ETL / Datawarehouse
Miscellaneous
Excel
Langues
Maternelle Bulgarian
Bulgarian
Maternelle
English
Courant
Dutch
Bon
Expériences professionnelles
Since 2017
Customer Service Representative @ VF Corporation
01 January 2023 - 01 January 2025
Resolved over 200 technical and account issues per week for UK customers, achieving a customer satisfaction rate of over 95%.
Resort Maintenance Assistant @ Red Jacket
01 January 2022 - 31 December 2022
Assisted guests with basic technical issues, gaining hands-on experience in troubleshooting.
Operational Staff @ La strada
01 January 2017 - 31 December 2021
Successfully balanced a full-time job with my studies in Computer Science.
Études et diplômes
Since 2019
data analyst @ The Master Labs Academy
01 October 2025 - 02 March 2026
Toegepaste Informatica @ Ruse University
01 September 2019 - 30 June 2023
Bachelor in Toegepaste Informatica – Erkend door NARIC.
Connect with Velislav Choranov