Rôles occupés
Systems
Active Directory / Windows Server
Hardware
VMware
Hyper-V
Microsoft 365 / Office 365
Front-end
JavaScript
Node.js
TypeScript
React
Back-end
SQL
Mobile devices
PHP
Laravel
Network/Telecom
TCP/IP
VPN
Cloud
Azure
Miscellaneous
Database
IDE
Visual Studio
CRM
Oracle E-Business Suite
2nd Line IT Support Engineer @
01 January 2024 - 01 August 2024
User & Access Management, set up of hardware and permissions for new starters. Remote and on-site user support; server room maintenance. Windows 11 migration project.
1st Line IT Support Engineer / Incident Controller @
01 July 2014 - 01 October 2023
First point of contact for IT support throughout the EMEA region. Remote support and troubleshooting for user requests and incidents. Change Management, monitoring and reporting of Major Incidents.
Full stack development @
01 September 2024 - 01 June 2025
Training in Full Stack Development with emphasis on HTML, CSS, JavaScript, PHP, Databases, and Project Management.
ICT System and Network Administration @
01 September 2013 - 01 March 2014
Focused on system and network administration, covering Active Directory, Windows Server, VMware, Hyper-V, DHCP, DNS, and CCNA.
