Håvard Nilsen

Dynamic Service Manager with 20 years of experience in enhancing customer satisfaction and operational efficiency. Proven track record of leading cross-functional teams to achieve service excellence and exceed performance targets. Expertise in developing and implementing innovative service strategies that drive revenue growth and improve client retention. Strong analytical skills with the ability to identify trends, solve problems, and make data-driven decisions. Exceptional communication and interpersonal skills, fostering positive relationships with clients, engineers, and team members alike. Adept at leveraging technology to streamline processes and enhance service delivery in fast-paced environments.