Glen Steegmans

Provided IT support to a national volunteer organization, ensuring systems ran smoothly for distributed teams.

Designed and implemented a research support tool using AI models.

Delivered excellent customer service in high-pressure environments, managing client interactions with professionalism and adaptability.

Handled cross-cultural communication and information management for international students.

Developed and delivered IT training, troubleshooting student issues in real-time.

Guided students through technical problem-solving and software installation.

Bachelor's degree focused on artificial intelligence and robotics.

Completed vocational training in information technology.