Toon Hoedemaekers

As IT Director, I provide strategic leadership by defining the long-term vision and fostering a mature Agile culture rooted in transparency and continuous improvement. I empower cross-functional teams, remove organizational impediments, and align technological initiatives with business objectives while maintaining a strong focus on innovation.

Leading department projects across EMEA and ASPAC, providing daily support to end-users and managing coordination for development, testing, training, and deployment.

Building the IT department from scratch with responsibilities in software development, infrastructure, and team management—coaching internal and external suppliers, optimizing processes, and ensuring effective project management and budgeting.

Leading multi-organization projects across EMEA, acting as Subject Matter Expert to bridge the gap between business needs and IT solutions within a SAFe agile environment.

Leading multiple small-sized projects across different SME customers, ensuring alignment between technical, sales, and operational teams while managing project timelines and budgets.

Managing projects for BioSense Webster and Belgacom NV, focusing on delivery of customer needs through technical analysis, support model creation, and project coordination.

Certified SAFe Agilist.

Leading a team for junior managers.

IT management specialization.

Professional Scrum Product Owner.

Professional Scrum Master.

PRINCE2 Foundation certification.

ITIL v3 Foundation certification.

Siebel Custom Order Management.

Siebel 7.7 Consultant Core.

Master in Business Engineering option Management Information Systems.