Rôles occupés
Cloud
Systems
Network/Telecom
Performing enterprise-level security in a hybrid enterprise environment with strong focus on vulnerability management and risk assessment. Investigating and validating security alerts, performing root cause analysis and coordinating remediation actions with infrastructure and network teams. Contributing to security reviews and hardening initiatives to improve overall security posture.
Handled high-priority incidents across network, server, Kubernetes and security environments in 24/7 operational contexts. Acted as escalation point for complex infrastructure and security incidents, taking ownership during major outages and coordinating incident response across network, SOC and engineering teams.
Pursuing a degree in Network and System Administration.
Level 2 support for end-users, handling various technical issues.
Provided Level 2 support for end-users, covering A/V systems, desktop issues, user access and printers. Performed basic Windows/Linux server checks and VLAN diagnostics.
Network and System Administration program focusing on security and infrastructure.
