Rôles occupés
Helpdesk / Support5 - 10 years
Project / Program Manager2 - 5 years
Acheteur ICT< 2 years
Miscellaneous
GDPR
Human-computer interaction
Operating systems
ITIL
Desk Support
Technical Support
Troubleshoot
Organizational Skills
Teaching skills
Systems
Desktop / PC
SharePoint
VMware
Windows
Windows Server
Active Directory / Windows Server
Microsoft 365 / Office 365
Sales
Customer Service
Communication skills
Cloud
Azure
Back-end
Mobile devices
Microsoft Dynamics 365
MS Exchange Server
Network/Telecom
Network
Langues
Maternelle Dutch
Dutch
Maternelle
English
Courant
Français
Bon
German
Moyen
Expériences professionnelles
Since 2010
Office-IT - ICT Officer @ Contec - Industrial Automation Solutions
01 April 2025 - 31 March 2026
ICT Service desk van A tot Z voor 300 medewerkers over de hele wereld, hoge security standaarden, IT introducties training.
ICT Stafmedewerker @ CAW Oost-Brabant
01 February 2024 - 30 April 2025
All-round IT & management, service desk voor kantoormedewerkers, Microsoft 365 uitrollen.
IT Coordinator @ Technopolis
01 September 2018 - 28 February 2024
All-round IT & management, service desk, security management, project management.
Software Advisor @ Wolters Kluwer Belgium
01 November 2017 - 30 September 2018
Specialist in Verifield software, cloud website setup, training.
Service Desk Teamleader 1st & 2nd line support @ Wolters Kluwer Belgium
01 September 2012 - 30 November 2017
Team management, incident and change management, operational project management.
Senior ICT Officer @ Ricoh Belgium NV
01 October 2010 - 30 June 2012
Starting new service unit, providing ICT support to SMEs.
Études et diplômes
Since 1992
Communicatiebeheer @ Katholieke Hogeschool Mechelen
01 September 1999 - 30 June 2002
Bachelor in Communicatiebeheer met specialisatie in Bedrijfscommunicatie.
Economie-wiskunde @ Lyceum Mechelen
01 September 1992 - 30 June 1999
Secundair diploma in Economie-Wiskunde.
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