Maria Francisca Barrera Rivera

Product Owner - Ready to Fly Digital Experience @ LATAM AIRLINES GROUP SA

Anvers, Belgique

Product Owner and Business Analyst with 7+ years of experience leading digital product initiatives and improving customer-facing processes in international environments. Experienced in data-driven decision making, stakeholder coordination and agile product delivery. Proven ability to translate business needs into scalable digital solutions and drive product improvements through performance analysis and experimentation.

Rôles occupés

Product Owner / Manager2 - 5 years

Back-end

SQL

Agile

Agile/Scrum

Business Intelligence

ETL Datawarehouse

DataStage

Systems

Microsoft 365 / Office 365

Miscellaneous

A/B Testing

Langues

Maternelle Spanish

Spanish

Maternelle

English

Bon

Dutch

Moyen

Expériences professionnelles

Since 2019

Product Owner - Ready to Fly Digital Experience @ LATAM AIRLINES GROUP SA

01 January 2022 - 01 January 2024

Product lead for pre-flight digital flows (check-in, boarding pass, upgrades, flight status), driving value delivery and a seamless customer experience.

Product Owner - Fraud Prevention Digital Experience @ LATAM AIRLINES GROUP SA

01 January 2021 - 01 January 2022

Led fraud prevention initiatives as Product Owner, prioritising backlog, managing requirements and coordinating agile delivery.

Ancillary Product Owner / Senior Ancillary Revenue Analyst @ LATAM AIRLINES GROUP SA

01 January 2019 - 01 January 2021

Led the development and optimisation of ancillary products (seats, baggage, upgrade bidding) across Andean markets, focusing on revenue growth and customer experience.

Études et diplômes

Since 2011

Digital Transformation @ OBS Business School & University of Barcelona

01 January 2024 - 01 January 2025

Master's in digital Transformation.

biotechnology @ Pontificia Universidad Católica de Chile

01 January 2011 - 01 January 2016

Civil Engineer in Biotechnology.