Rôles occupés
Miscellaneous
Cloud
Sales
Identified customer needs, responded to customer queries, and collaborated with internal departments to optimize customer services and brand. Provided support to the sales team, managing customer orders, and ensuring timely delivery.
Managed tenders, framework agreements, and contracts. Evaluated contract and project risks, identified, and executed risk mitigation actions. Developed pricing and discount structures. Maintained high-quality communication with internal and external stakeholders.
Managed operational activities and collaborated with development teams to ensure service level agreements are met. Led a team of IT professionals in the planning, implementation, and management of IT services.
Provided technical support to end-users. Resolved technical issues related to hardware, software, and network connectivity.
Provided first-line support to end-users in a fast-paced environment. Established and maintained incident management processes.
Master in International Management.
Bachelor in Electromechanics.