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CRM
Established a web design business, delivering custom, responsive websites for businesses and entrepreneurs. Managed client relationships, project lifecycles, and digital strategies - including SEO and branding. Provided ongoing support, maintenance, and improvements to enhance clients’ online presence.
Led a team of developers to deliver high-value, scalable, and maintainable enterprise CRM solutions. Developed advanced reporting solutions and custom CRM features to enhance business processes. Identified and implemented technical improvements for enterprise applications. Fostered collaboration with cross-functional teams and stakeholders to ensure project success.
Delivered and maintained CRM solutions for major pharmaceutical clients, including Bayer, Takeda, Boehringer Ingelheim, and Baxter. Developed CPQ (Configure Price Quote) solutions to streamline and automate quoting processes. Ensured seamless data migration, integration, and customization of CRM platforms. Organized team-building initiatives and acted as a 'Fun Manager'.
Thesis - The impact of standardization on innovation and knowledge transfer.
Thesis - Redesign of an application for the loosening of casted metal parts.