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Rita Van den Berghe

Operational Analist Daily Banking @ Argenta
Antwerpen, België

Driven customer support professional with banking knowledge, acting as a bridge between business and IT, ensuring quality delivery in banking projects.

Top functies

Developer / Programmer5 - 10 years
Helpdesk / Support> 10 years

Back-end

SQL
Cobol
Java
Jenkins

Front-end

JQuery

Microsoft Dynamics 365

MS Exchange Server
Taal
Vloeiend Dutch
Dutch
Vloeiend
English
Goed
French
Gemiddeld
Werkervaring
Since 1988
Operational Analist Daily Banking @ Argenta
01 January 2018 - 01 January 2025

Support of backoffice business colleagues, especially for daily banking products (bankcards, bank transactions). Participation in projects to ensure high quality delivery.

Second Line Technical and Functional Helpdesk @ SD Worx
01 January 2005 - 01 January 2018

Mainframe support of batch processes and support for in-house applications.

Technical Analist @ HBK Spaarbank / Record Bank
01 January 1997 - 01 January 2005

Programming of banking solutions primarily in Cobol.

Helpdesk medewerker @ Kredietbank NV (nu KBC)
01 January 1988 - 01 January 1997

Installing desktops and solving soft-and hardware incidents.

Opleiding
Since 1986
Operational Analist Daily Banking @ Argenta
01 January 2018 - 01 January 2025

Specialisation in operational analysis for daily banking products.

Multimedia en Communicatietechnologie @ Hoger Instituut St.Lodewijk Antwerpen
01 January 1986 - 01 January 1988

Prof.Bachelor Multimedia en communicatietechnologie (vroeger graduaat Informatica)

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