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Director Consulting Services, Health & Manufacturing (acting) @
01 January 2019 - 01 October 2023
Saved a 6.5M€ project with a 1200 people customer that was nearing court. Implemented governance and communication plans.
Transversal Executive (member of direction committee) @
01 January 2017 - 31 December 2018
Raised customer satisfaction by reducing 85% of high-recurring blocking deployment issues of several business lines.
Cloud Services Manager @
01 January 2013 - 31 December 2016
Led integrated teams in Belgium + Luxembourg and ensured business continuity with frequent internal IT consultancy.
CIO (IT Manager) @
01 January 2003 - 31 December 2013
Led IT teams in Belgium and enhanced processes & integration of new acquisitions.
DP Manager @
01 January 1995 - 31 December 2003
Created the Internal IT department and introduced a centralized architecture.
Informatique @
01 January 1990 - 31 December 1990
Ingénieur civil en Informatique (INFO1990) - Lead another student working for me on the same project. Worked as student-assistant at the UCL university for student training sessions.