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Microsoft Dynamics 365
Configured and maintained computer systems, including desktop PCs, laptops, printers, mobile devices and network equipment. Handled customer complaints and escalated issues according to procedures. Performed regular maintenance tasks such as virus scans, disk cleanups, patch installations and system backups. Set up Active Directory and Exchange accounts for new users and groups. Provided technical support to customers, troubleshooting hardware and software issues remotely and on-site. Installed operating systems and applications such as Microsoft Office products.
Configured and maintained computer systems, including desktop PCs, laptops, printers, mobile devices and network equipment. Handled customer complaints and escalated issues according to procedures. Configured and tested new hardware and software. Set up Active Directory and Exchange accounts for new users and groups.
Bachelor in Electrical Engineering.