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Lesley-Paul Deckers

MANAGER MODERN WORKPLACE @ BMT NV
Brussel, België

IT Technical manager with over 25 years of hands-on experience in infrastructure, operations and service delivery.

Top functies

Helpdesk / Support< 2 years
Incident & Problem Manager2 - 5 years
System Engineer / Administrator< 2 years
Technical Analyst5 - 10 years
Technical Writer< 2 years

Miscellaneous

IT Project Management
ITIL

Systems

Active Directory / Windows Server
SCCM / MS Configuration Manager

Security

Cybersecurity

Cloud

ServiceNow
Taal
Moedertaal Dutch
Dutch
Moedertaal
English
Vloeiend
French
Goed
German
Gemiddeld
Werkervaring
Since 2009
MANAGER MODERN WORKPLACE @ BMT NV
01 January 2022 - 01 January 2024

Managing internal stakeholders and suppliers, ensuring SLA adherence and proper communication regarding IT services.

incident manager @ Talent-IT NV
01 January 2018 - 01 January 2022

Responsible for IT support and incident management at multiple sites, ensuring communication with stakeholders.

Freelance @ Off-shore hosting companies
01 January 2017 - 01 January 2018

Provided incident & change management while installing and maintaining Linux servers.

IT TECHNICAL MANAGER @ Eurofins GSC Management Services NV
01 January 2011 - 01 January 2016

Identified and implemented IT policies, managed operational budgets and conducted regular system audits.

JUNIOR ICT MANAGER – SYSTEM ADMIN @ Eurofins Belgium N.V.
01 January 2010 - 01 January 2011

Managed infrastructure and operations for Belgian Labs and coordinated local vendors.

SOLUTIONS CONSULTANT @ Isabel N.V.
01 January 2009 - 01 January 2010

Analyzed operational needs, provided 3rd line support and developed documentation.

Opleiding
Since 2003
ICT @ KUB/HONIM Brussels
01 January 2007 - 31 December 2007

Professional Bachelor in ICT with added certificate in Business management.

Accounting - ICT @ KTA Dendermonde
01 January 2003 - 31 December 2003

TSO Accounting - ICT.

Connect with Lesley-Paul Deckers

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