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Technical Architect @
01 January 2022 -
Device management in Microsoft Endpoint: creation & management of device configuration policies, development of kiosk profiles for W10/11 & Android devices, and management of Endpoint Security. Assist other departments in developing IT solutions and ensure compliance with privacy and security regulations.
ICT Systems & Support Engineer @
01 October 2012 -
End user support (1st, 2nd & 3rd line), management of Active Directory users, and maintaining backup procedures in a mixed server environment. Experience with Azure, Hyper-V, and on-prem servers.
On-site Service Engineer @
01 January 2007 - 01 October 2012
1st & 2nd line support for end-users, installation, configuration & repair of end-user devices, and experience with service tools such as Lotus Notes and SAP.
Informatica @
01 January 2000 - 01 January 2002
Achieved A2 degree in Informatica.