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ServiceNow
Project Consultant & System Optimization Specialist @
01 March 2023 - 01 June 2025
Lead multiple IT projects focusing on system performance enhancement and infrastructure migration, ensuring timely delivery within scope and budget.
Senior Batch Scheduling Analyst & Project Consultant @
01 February 2020 - 01 March 2023
Directed the implementation and maintenance of batch schedules, supporting critical business operations and ensuring system reliability.
Support Engineer & Project Support @
01 February 2018 - 01 February 2020
Supported IT infrastructure projects, including SAP transport and system monitoring, contributing to project success and system stability.
IT support & development @
01 May 2013 - 01 February 2018
Led development projects for shop applications, reporting tools, and batch processing workflows, improving operational efficiency.
System and Network Administration @
01 January 2023 -
Currently pursuing an associate degree focusing on system and network administration.
