Spoorti Sambrani

Problem Process Owner / Manager @ MELEXIS TECHNOLOGIES

Antwerpen, België

ITIL 4 certified Problem Manager and Process Owner with extensive experience in IT service management, change coordination, and problem resolution. Skilled in Salesforce CRM, DevOps practices, and version control tools, with hands-on expertise across the full software development lifecycle—analysis, design, development, deployment, and testing. Proficient in GCP, Linux, and Windows administration. Known for strong communication and interpersonal skills, with a proven ability to thrive in both large-scale enterprise environments and agile team settings.

Tech stack

Front-end

JavaScript

HTML

Miscellaneous

DevOps

ITIL

CRM

Salesforce

Systems

AIX

Taal

Werkervaring

Since 2015

Problem Process Owner / Manager @ MELEXIS TECHNOLOGIES

01 January 2023 -

Acted as single point of contact for problem management strategy, execution, and continuous improvement

System Administrator @ MELEXIS TECHNOLOGIES

01 January 2019 - 01 January 2023

Owned CI lifecycle management across cloud (GCP) and on-prem environments, ensuring 24/7 server uptime and providing critical support.

Application Development Analyst @ Accenture Solutions Pvt Ltd

01 August 2015 - 31 January 2019

Led requirement gathering, estimation, release planning, and implementation as Salesforce Developer and Deployment Manager.

Opleiding

Since 2015

Computer Science @ Visvesvaraya Technological University

01 January 2015 - 31 December 2015

Bachelor of Engineering in Computer Science.

Spoorti Sambrani

Tech stack

Front-end

Miscellaneous

CRM

Systems

Welkom terug

Welkom aan boord!