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Abdelkarim Ahlaloum

Service Desk Engineer @ Signpost
Oost-Vlaanderen, België

Resourceful and adaptable IT Support Engineer with strong experience in customer service, troubleshooting, and technical problem-solving. Skilled in Microsoft 365, Windows environments, and network administration. Known for flexibility and delivering timely solutions that maintain high customer satisfaction.

Top functies

Developer / Programmer< 2 years
Helpdesk / Support> 10 years

Systems

Windows
Active Directory / Windows Server
Microsoft 365 / Office 365

Network/Telecom

Network

Back-end

PowerShell

Sales

Customer Service
Taal
Vloeiend English
English
Vloeiend
Dutch
Vloeiend
Werkervaring
Since 2006
Service Desk Engineer @ Signpost
01 May 2024 - 31 August 2025

Delivered first-line technical support via phone, email, and ticketing system.

Multimedia technician @ Besix
01 February 2018 - 30 November 2021

Installed telecommunication systems (telephone, internet, TV) with minimal disruption.

Radio Frequency Engineer I @ Radioaccess/Koning en Hartman
01 July 2014 - 31 December 2018

Provided technical advice on RF equipment (antennas, amplifiers, filters).

Self-employed @ AKA Technics
01 May 2012 - 31 May 2014

Successfully delivered diverse telecommunication projects.

Telecom Technician @ Infrawerk Detachering
01 November 2010 - 31 May 2012

Installed and tested network cabling infrastructure.

Warehouse Employee @ Makro
01 November 2006 - 31 October 2010

Managed inventory, inspected shipments, and organized stock.

Opleiding
Since 2000
System Administration/Network Administration @ VDAB/IT1
01 June 2023 - 31 May 2024

Specialization courses in system and network administration.

Electrical Engineering @ Canisius College, Nijmegen
01 July 2000 - 01 July 2004

Diploma program focusing on the principles of electrical engineering.

Connect with Abdelkarim Ahlaloum

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