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Established internal team management and cross functional program governance frameworks utilizing project management and networking software such as Jira and Confluence, influencing & accelerating decision-making by 30% and reducing delivery bottlenecks across EMEA.
Produced engaging employee newsletters and stakeholder updates with Adobe Express and Mailchimp, improving open rates by 48% and unifying multi-office communication flow.
Optimized onboarding workflows using Trello and Airtable, resulting in a 50% reduction in client onboarding times across SMEs and startup clients.
Contributed to firm-wide change and strategic transformation program supporting organizational restructuring, culture and value definition, and digital process transition to improve efficiency.
Microsoft 365 Fundamentals certification.
AI – 900 Microsoft Azure Fundamentals certification.
Scrum Advanced certification.
MSc in Management and Leadership.
Completed training in Design Thinking.
Introduction to Project Management.
BA (Double Honours) in History and International Studies.