Top functies
Systems
Cloud
Microsoft Dynamics 365
Provided first-level technical support to end-users via various channels, troubleshooting hardware and software issues, managing user accounts, and overseeing Azure Cloud and MS 365 management.
Supported end-users through technical troubleshooting and software updates, along with offering training for common systems.
Conducted thorough testing of software applications to ensure functionality and performance standards.
Provided expert consultancy services in IT management and support.
Administered system configurations and managed IT infrastructure for client operations.
Managed the systems administration tasks, including server maintenance and user management.
Microsoft Certified Systems Administrator
Two Years Diploma in Electronics and Computer Science.