Guriqbal Sona

Conducted comprehensive training sessions on CCNA1, CCNA2, CCNA3, VoIP, and Virtualization technologies. Provided expert instruction on Windows 10/11 and Windows Server environments. Developed and evaluated rigorous examination materials to assess student progress and course mastery. Mentored students through technical challenges and complex end-of-course projects. Provided dedicated career coaching, including resume optimization and interview preparation.

Managed staff recruitment and onboarding processes to build a high-performing team. Designed and executed customized travel itineraries based on expert consultations. Optimized client data management efforts to enhance relationship building and service delivery. Directed and evaluated service providers and vendors to ensure quality and compliance.

Administered full-cycle stock control and inventory management to minimize discrepancies. Optimized warehouse workflow and prioritized tasks to meet demanding logistical deadlines. Implemented PDA-based sales management and tracking systems, significantly increasing operational efficiency.

Managed contract documentation and legal agreements with high accuracy and attention to detail. Utilized CBIL/Veda credit systems to assess customer eligibility and mitigate risk. Delivered exceptional end-to-end customer support throughout the sales lifecycle.