Tech stack
CRM
CRM
Salesforce
Sales
Customer Service
Communication skills
Miscellaneous
Organizational Skills
Kitchen Sales Specialist @
01 January 2022 - Present
Engaged with an average of 60+ customers weekly, identifying needs and offering tailored kitchen solutions. Achieved a conversion rate of 57% on qualified leads, consistently surpassing monthly sales targets.
Sales & Delivery Team Lead @
01 January 2020 - 31 December 2022
Supervised a team of 10+ drivers, training and onboarding new hires while maintaining a 95% customer satisfaction rating based on feedback surveys.
Industrial Engineering @
01 September 2020 - 30 June 2023
Completed a Bachelor's degree focusing on principles of engineering and industrial processes.