Andres Depoorter

Responsible for service delivery management IT (Applications, Infra (Data centers & Cloud), Monitoring and IT Security(Ciso)), Telecom (Mobile, Internet Telephony, Radio and Call Center) and Facility Security management.

Successful service delivery management at key accounts (Delhaize, Carrefour, Q8 and Casa). Responsible for pre-sales, operations & service (projects, SW development, installations & field service, BO).

Responsible for service delivery and operations and service (video surveillance and access control projects, installations & maintenance).

Responsible for operations, sales and service delivery for departments specialized in installation and maintenance of electronic security systems.

Responsible for after sales services (contact center- level 2-3) of the multimedia and telecom departments.

Service delivery management - Successful implementation of SLA’s and service contracts with major key accounts.

Bachelor's degree in Marketing and Sales.

Master's degree in Industrial Sciences focusing on Electronics.

Professional Bachelor in Electronics.