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functional analyst @
01 October 2025 -
Working as a Functional Analyst on a project related to the control of professional income for pensioners, gathering and analysing business requirements, translating business needs into functional documentation and UML/BPMN process diagrams.
Functional Business Analyst – Incident & Service Management @
01 October 2022 - 01 October 2025
Acted as a functional bridge between business stakeholders and technical teams, with strong involvement in incident management, service operations, and functional analysis within a critical production environment.
Sales Team Manager @
01 August 2020 - 01 August 2023
Managed and coached a team of 15 sales consultants, ensuring performance and sales targets were achieved.
business engineering @
01 January 2020 - 01 January 2022
Master's degree in business engineering, Section: Entrepreneurial.
business engineering @
01 January 2017 - 01 January 2020
Bachelor’s degree in business engineering.
