Alexis Byiringiro

BUSINESS ANALYST (FREELANCE) at Athora, Brussels
MAY 2023 — AUGUST 2023
My mission as Business Analyst at Athora was to identify the GAP of contracts management process and IT tools between AVIVA & Athora companies.
● Identify AS IS situation at Athora
● Identify AS IS situation at AVIVA
● Propose an appropriate IT solution to fit the GAP
● Make a GAP analysis
In this mission it was crucial to collaborate with Business Analysts, PM, Business & IT.
Tools/applications & technology: Mainframe, Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft OneNote, SharePoint.
Methodologies: Waterfall methodology.
Techniques: Design Thinking, Double Diamond, Root Cause Analysis, Fishbone Analysis, 5 WHY’s, Requirements management, Stakeholders management, Business Analysis, ...etc

BUSINESS ANALYST (FREELANCE) at AXA Brussels, Brussels
JANUARY 2023 — MARCH 2023
Main responsibilities as a Business Analyst were: Application Support, API management, Document Management (PS2), Business Requirements Management, Data management and Reporting.
Tools/applications & technology: JIRA Atlassian, Postman, Mainframe, Microsoft SharePoint, Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft OneNote, Switch Application, Enterprise Architect Sparx (EA), Camunda BPMN, Lucidchart, Java.
Methodologies: Agile Methodology, Scrum, Lean
Techniques: Design Thinking, Double Diamond, Root Cause Analysis, Fishbone Analysis, 5 WHY’s, Requirements management, Stakeholders management, User story Management, Business Analysis, ...etc

FUNCTIONAL ANALYST (FREELANCE) at Colruyt Group, Halle
SEPTEMBER 2022 — NOVEMBER 2022
As Functional Analyst Supply Chain Food Program, collaborate on one of the projects within the program. I was responsible for functional & business analysis of the project.
Main responsibilities are functional analysis, business analysis, GAP analysis, process analysis, quality insurance, follow up of work packages but also test management, support the rollout and implementation of the IT solution, to ensure the consistency of the complete solution,...
Tools/applications & technology: Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft OneNote, SharePoint, ServiceNow, Planon.
Methodologies: Waterfall/Agile methodologies, ITIL framework.
Techniques: Design Thinking, Double Diamond, Root Cause Analysis, Fishbone Analysis, 5 WHY’s,...etc

APPLICATION MANAGER: ANALYST & OWNER at YPTO SA, Brussels
SEPTEMBER 2020 — JANUARY 2022
End to end responsible for the management of existing solutions and the implementation of new solutions for SNCB/NMBS - the Belgian Railway Company - in order to optimize the performance, stability, coherence, life cycle and user friendliness of the assigned portfolio of application (a.o. in-house developed applications, external software packages, IT services, reporting, SAP modules,...).
My role
Functional analysis (translating functional needs into specifications and solutions), in line with the (ICT) strategy
● Translating functional requirements into user stories and solutions
● Project support
● Participating in projects to change or implement applications for B-stations
● Participating in the development of test scenarios, functional tests and data cleaning.
● Application portfolio management
● Acting as the point of contact for multiple applications and help determine how the applications should evolve in coordination with the architects, among others
● Regularly coordinate with users, suppliers and other stakeholders in order to establish and manage the necessary roadmaps (improvements, bugs, incidents).
● Configuring solutions
● Providing functional support with regard to the application portfolio
● Coordinate and analyze problems that arise with the applications under management
● Documenting the solutions and keeping the information up-to-date
● Up and running control of the applications
● Ensuring that the applications are always working properly
● Coaching and supporting other employees in the team
● Intensive collaboration with offshore colleagues responsible for the development of some applications
Example of projects
● Primavera: a project management application in development; implementation in collaboration with agile team (Big project)
● GIS: an application to manage SNCB/NMBS percels; implementation in collaboration with agile team (Big project)
● STOD: an application to manage Operational Station Data (improvements)
● Adlib: an application to archive data and files related to SNCB/NMBS: improvement and later renewal
● Station EventCalendar: an application used to request, validate and plan events in SNCB/NMBS stations (improvements)
● …etc
Tools/applications & technology: Microsoft SharePoint, Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft visio, UML, Microsoft OneNote, Microsoft Access, JIRA Atlassian, Confluence Atlassian, Enterprise Architect Sparx (EA), ServiceNow, Planon.
Methodologies: Waterfall methodology.
Techniques: Design Thinking, Double Diamond, Root Cause Analysis, Fishbone Analysis, 5 WHY’s, Requirements management, Stakeholders management, Backlog Management, User story Management, Business Analysis, Application Management,...etc

CONSULTANT SENIOR BUSINESS/FUNCTIONAL ANALYST at Cegeka SA, Gent
NOVEMBER 2019 — MARCH 2020
Consultant Senior Business Analyst
During this period at Cegeka I set myself three objectives to boost my knowledge:
● enhance my knowledge in Business Analysis
● better understand Agile methodology and Scrum framework and
● improve my Project Management knowledge & skills
Courses: see 5 last pages (Project Management, Business Analysis, Agile Methodology, Business Process Modeling (Expert), Backlog Management, User Story management & many various analysis techniques,...
Tools/applications & technology: Microsoft SharePoint, Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft visio, Microsoft OneNote, Microsoft Access, AS100.
Methodologies: Agile methodology.
Techniques: Design Thinking, Double Diamond, Root Cause Analysis, Fishbone Analysis, 5 WHY’s,...etc

SENIOR BUSINESS ANALYST (CONSULTANT VLAANDEREN CONNECT.) at VDAB, Brussels
APRIL 2019 — SEPTEMBER 2019
When I started at VDAB, the project 'inventory of fixed assets' was immediately assigned to me. In this short period of 6 months, the first priority was to understand and document the AS IS process.
In this fascinating experience I helped implement the project in collaboration with internal & external stakeholders. Understanding business needs and perform Business Analysis
& Functional Analysis followed.
Many functionalities were implemented in PeopleSoft (ERP) in accounting module.
The project was successfully implemented in collaboration with internal and external stakeholders.
Besides coordination of this project, I was also responsible for several related activities such as to test and validate implemented solutions, to compose user manuals, to train the users,... Small projects of accounting department were also assigned to me.
Tools/applications & technology: Microsoft SharePoint, Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft visio, UML, Microsoft OneNote, Microsoft Access, ERP PeopleSoft, Enterprise Architect (BPMN), JIRA (Atlassian), Confluence (Atlassian).
Methodologies: Waterfall methodology.
Techniques: Design Thinking, Double Diamond, Root Cause Analysis, Fishbone Analysis, 5 WHY’s, Requirements management, Stakeholders management, Business Analysis,...etc

SEPTEMBER 2016 — APRIL 2019
As Senior Business Analyst at VLABEL, I worked on the renewal of the "Fiscal Tax Platform", together with internal and external project teams.
My role:
● To bridge IT and business
● Discover and understand business needs
● Requirements gathering
● Participate in various application and data migrations
● Prepare and perform Business and Functional Analysis in collaboration with internal and external stakeholders
● To validate Functional analysis
● Quality insurance: test and validate finished product that fits user needs
● Compose release reports and notes
● Process description and process documentation
● Business, user and application support
● Business process description: BPMN
● Facilitator and agent of change
Example of projects:
● Tax registration application: renewal, migration and integration with other applications. (big project)
● DVS (Documentum): Digital archiving, Intelligent document processing, Digital Process Automation): Simplify, digitize and automate document information processes. (big project)
● Kernel: renewal, migration and integration with other application (big project)

As Senior Business Analyst I was responsible for all projects related to Claim department of Federale Assurance (+/- 100 users).
During this mission I had the opportunity to perform the following roles: Business Process Analyst, Test Manager, Application Analyst, Application Owner, ICT coordinator, ...
My role:
● Bridging IT and Business
● Undertake complex projects
● Simplify, digitize and automate document information processes
● Discover user business needs
● Requirements gathering
● Risk and impact analysis
● Change management
● Project scope definition
● Project Planning and report
● Effort estimation
● Communication of the change to project stakeholders
● Prepare and perform Business Analysis in collaboration with key stakeholders
● Stakeholders Analysis
● GAP analysis
● Prepare and perform Functional Analysis in collaboration with IT and key users
● Validation of different types of analysis in collaboration with IT and key stakeholders
● Test management: prepare and execute tests - this means: writing full test cases, executing tests and bugs management in collaboration with key users and IT (functional tests, end to end test, smoke test, user acceptance testing, performance testing,...).
● Organize and conduct test workshops with users, SME and IT
● Compose release reports and nota
● Participate in release release process
● Participate and contribute to system integration
● Process description and process documentation
● Organize and conduct user trainings
● Business, user and application support
● Business Process Modeling and description: BPMN
● Facilitator and agent of change
● ...
Example of projects:
● Claim Management Application improvement: add functionalities based on user’s feedback (middle size project)
● Implementation of Documentum (Digital archiving, Intelligent document processing, Digital Process Automation): Simplify, digitize and automate document information processes. (Big complex project)
● e- RDR, Règlement Direct, Directe Regeling: Investigate, analyze RDR regulation, collaborate with internal and external stakeholders like SME's, key users, Assuralia, Belgian insurances, and IT to provide IT solution. The goal was to manage and exchange all internal and external RDR flows electronically to better serve clients. (Big complex project)
● SharePoint integration with e-RDR
Tools/applications & technology: Microsoft, Share Point, Microsoft Office, Microsoft Excel, Microsoft Teams, Microsoft visio, UML, Microsoft OneNote, Microsoft Access, Team Foundation Server (TFS), Claim Application, Documentum, Captiva, OCR, elektronisch dossier (e-Doc), Informex, Mainframe Application, Cobol, Microsoft Database.
Methodologies: Agile Methodology, Scrum, Lean.
Techniques: Design Thinking, Double Diamond, Root Cause Analysis, Fishbone Analysis, 5 WHY’s, Requirements management, Stakeholders management, Backlog Management, User story Management, Business Analysis, Functional Analysis, Release Management, Test Management, Application Management,...etc

In this fascinating experience, understanding processes was important, to improve processes and applications.
My role:
● Analyze, define and documents detailed process workflows
● Organize facilitated workshops with subject matter expert engagement, with the goal of improving processes
● Develops a clear understanding of the core accountability within the process
● Participates in the development of future business processes and organizational structures needed to support new products and/or services
● Document future processes to determine how to proactively improve current business for the development of future procedures and models
● Examines processes holistically to understand the impact of changes to people, strategy, systems and general business operations
● Develops continuous improvement processes business procedures and systems.
● Collaborates with key stakeholders to identify the challenges and opportunities to improve the business process and their impact
● Delivers fact based findings and recommendations and escalates issues identified during review and analysis to stakeholders
● Report recommended improvements to business processes and operational procedures
● Builds the business case for a process or system change and provides detailed input into the change management and implementation
● Establishes a network of subject matter experts that provide the detail and context for existing processes, and/or stakeholders that may influence others to help support or drive improvements and to mitigate risks.
● Develops and issues communications for business process changes
● Escalates problems and mitigations to Manager
● ...
Tools/applications & technology: Microsoft, Share Point, Microsoft Office, Microsoft Excel, Microsoft Teams, Microsoft visio, Microsoft OneNote.
Methodologies: Waterfall methodology.
Techniques: Design Thinking, Double Diamond, Root Cause Analysis, Fishbone Analysis, 5 WHY’s, Requirements management, Stakeholders management, Business Analysis, ...etc

PLANT ACCOUNTANT ASSISTANT at Cargill, Ghent
JANUARY 2010 — OCTOBER 2011
As Plant accountant Assistant, I had a big opportunity to work for a big plant as Cargill on site and to experience how raw materials were transformed in finished product, Biodiesel. It was a specific knowledge that I immediately applied to my day-to-day functioning in the company.
My role:
● Prepare various journal entries: daily, monthly, year end, closing
● Reporting about daily production of plant production quantities
● Producing monthly and yearly mass balance in collaboration with different Cargill departments
● Booking of daily commodities invoices
● Responsible of Service Level Agreement between Cargill and business partners
● Perform various financial and accounting work as assigned
● Perform various types of reconciliation
● Improve internal reporting
● Reporting to Management
Used technologies
● JD Edward: accounting software
● PI Systems: inventory
● Cubic (Accounting software): accounting software
● Manis (data reporting tool): accounting software
● MS office: Excel, Word, Power Point

During this work experience as consultant audit and controlling were important. I had the opportunity to enhance my analytical skills.
My role:
● Identify financial or accounting risks
● Verifying of the annual accounts
● Controlling business internal processes
● Actively participating in processing of reports and audit files
● Controlling and review of financial reports
● Performing financial checks on data
● Review bookkeeping and accounting records
● Preparing audit programs to review the financial statements of the clients
● Assisting in the preparation of special corporate audit assignments such as acquisitions and liquidations
● Analyze client's internal control processes and review whether the financial statements are in compliance with legal requirements.
● Perform risk analyses and writing corresponding concluding reports
● To document findings in order to report them to the client in clear conclusions
● Prepare recommendations and report to the supervisor
● Advising customers, within the limits of mandate as auditor, on how to optimize their financial processes
Used technologies
● Caseware
● MS Office: Excel, Word, Power Point
● ...