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Miscellaneous
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CRM
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IDE
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ERP
Enterprise Tools
Designed and developed WordPress websites (business & e-commerce)
Created custom marketing materials: flyers, social media visuals, and brand guidelines.
Managed client acquisition and prospecting, including tailored offers and proposals.
Implemented SEO strategies (on-page optimization, keyword research) to improve visibility.
Welcomed and guided over 10,000 visitors in French, English, Dutch, and Arabic, ensuring an immersive customer experience.
Coordinated daily operations with internal teams, maintaining a customer satisfaction rate above 90%.
Delivered interactive exhibition presentations, enhancing visitor engagement through detailed and personalized briefings.
Conducted stakeholder interviews and surveys to identify business needs, optimizing B2B internal processes.
Designed and developed a website optimized for SEO, aligned with marketing objectives.
Proposed subscription models based on a thorough cost analysis, reducing expenses by 15%.
Developed a comprehensive digital marketing strategy using
Assisted customers, managed sales, and organized visual merchandising to improve the customer experience.
Advised clients on online banking services and optimized Wi-Fi and telephone subscriptions through the BEEGO platform, improving customer satisfaction by 15%.
Collaborated with technical teams to provide tailored solutions, boosting service efficiency by 10%.
Supervised medical and dental exams, ensuring smooth operations and adherence to procedures.
Completed the design and production of a website, from CMS selection to live deployment.
Developed and implemented promotional strategies via social media to increase online visibility.
Created a digital marketing plan to support company growth and brand awareness
Bachelor’s degree in E-Business (Business analysis, Marketing, E-Commerce)
Business Process Management - IT Project Management