Top functies
Helpdesk / Support2 - 5 years
Cloud

Azure
ServiceNow
Systems
Active Directory / Windows Server
SCCM / MS Configuration Manager
Network/Telecom
Network
Back-end

PowerShell
Taal
Moedertaal Dutch
Dutch
Moedertaal
English
Vloeiend
French
Goed
Werkervaring
Since 2012
IT Support @ Lidl HQ
01 May 2024 - 30 September 2024
All round IT support.
IT Support @ Synergics / Wortell
01 July 2020 - 31 August 2022
Troubleshooting basic network issues, printer issues, O365 advanced, active directory, migration domain names, websites, SCCM, virtual machines, servers, backups.
IT Support @ KBC
01 February 2017 - 31 May 2020
All round O365, Active Directory, Service Now, SharePoint, passwords and security, SAP, mainframe, printers, staging desktop and laptops.

Hotel Clerk @ NV Accor Hotels
01 January 2015 - 31 December 2016
Assisted guests with check-in and check-out processes, managed hotel reception tasks.
operator @ Volvo Cars via Start People interim
01 January 2014 - 31 December 2015
Operated manufacturing equipment and ensured product quality.
Administrative Assistant @ Konvert interim
01 January 2012 - 31 December 2013
Managed administrative tasks and supported office operations.
Opleiding
Since 2009
Systeem- en netwerkbeheerder @ VDAB Wondelgem
01 April 2023 - 30 April 2024
Training in systems and network management.
Azure Fundamentals (AZ-900) @ Udemy Academy
01 January 2023 - 30 April 2023
Completed course on Azure fundamentals.
Windows Server 2019/2022 @ Udemy Academy
01 August 2022 - 31 December 2022
Studied Windows Server technologies.
IT Support opleiding @ VDAB Wondelgem
01 January 2016 - 31 December 2017
Training in IT support fundamentals.
Toerisme @ Atheneum Veurne
01 January 2009 - 31 December 2009
Graduated with a secondary school degree in Tourism.
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