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Christoph De Bodt

IT Service Delivery Manager @ Econocom
Oost-Vlaanderen, België

Freelance IT Manager

Top functies

Helpdesk / Support< 2 years
Manager / Director> 10 years
Service Delivery Manager< 2 years
System Engineer / Administrator< 2 years

Miscellaneous

IT Service Management
Project Management
Security
ITIL

Back-end

C#

Network/Telecom

Network
Taal
Moedertaal Dutch
Dutch
Moedertaal
English
Vloeiend
French
Vloeiend
Werkervaring
Since 1997
IT Service Delivery Manager @ Econocom
01 December 2023 - Present

IT Service Delivery Manager @Daikin EMEA Jun 2024 - Now
IT Service Delivery Manager @European Commission Jan 2024 - Now

IT Director @ Welkin & Meraki
01 February 2019 - 30 November 2023

- Member of the Senior Management team
- Management and technical responsibility of the complete IT landscape
- Implement an IT strategy that is in line with the business expectations
- Implement processes and high quality IT solutions to support the business
- Building a strong relationship with IT partners in order to provide a premium IT service

IT Director @ DHL Aviation
01 February 2016 - 31 January 2019

- Management and technical responsibility of the complete IT landscape of DHL H&G Belgium and The Netherlands
- Member of DHL Europe IT SMT and member of DHL Brussels SMT
- Maintain strong reporting lines, functional to the CIO DHL Europe and business to the local Managing Director BENL

IT Director @ LolaLiza
01 September 2011 - 31 January 2016

- Managing and supporting the IT team (5 persons)
- Manage the IT infrastructure and Service Desk
- Strategic sourcing and procurement: negotiating new contracts for hardware, software, IT
services, applications, telecom, ...
- Management and follow up of IT suppliers

IT & Telecom Manager @ Regus
01 October 2001 - 31 August 2011

- Managing and supporting the IT team (1 to 3 persons)
- IT project management
- Sourcing, procurement and supplier management: negotiating new contracts for equipment
supply, carriers, support and maintenance
- Manage and analyze the IT & telecom service revenue and cost control
- Development of IT strategy, policies, procedures and products

ICT Manager @ Andres
01 October 2000 - 30 September 2001

- Managing and supporting the IT team (3 persons)
- Analyze the IT needs
- Release management for new software
- Change management and maintenance of the ERP software
- Purchase hardware, software, supplies
- Budget management and cost control

System Administrator @ Andres
01 February 1999 - 30 September 2000

- Support MS-Office, Windows NT, ERP software Genesys, cashier desk software SDP
- System administration UNIX (Solaris), Windows NT 4.0, MS-Exchange and AS400 server
- Report building in Cognos Impromptu on SQL database
- Management of the computer domain (100 PC’s)
- Network administration: network topology, firewall security, ...

IT Educator / IT support @ Hogeschool Gent
01 February 1997 - 31 January 1999

- IT teacher (basic PC knowledge, Windows, Word, Excel)
- Installation and maintenance of the computer domain
- Helpdesk support for hardware and software

Opleiding
Since 1996
Bachelor degree in Information Technology @ Hogeschool Gent - HoGent
01 September 1996 - 30 June 1996
Connect with Christoph De Bodt

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