Azeddine Benihlal

Record, analyze, assign and resolve calls, emails, tickets and requests through the portal, respecting standards, procedures and SLAs.

Conduct outbound calls and arrange appointments for product presentations.

First line support, remote and on-site, resolving issues and requests.

First line support, managing requests and incidents regarding customer service.

Provide IT support, record, analyze, assign and resolve customer calls and tickets.

First line support for notary offices in Belgium.

Support for internal staff and post offices in Belgium.

Provided support for merchants with payment terminals in various sectors.