Top functies
Helpdesk / Support< 2 years
Systems
Citrix
Windows Server
Active Directory / Windows Server
Microsoft 365 / Office 365
Cloud
Cloud
Miscellaneous
ITIL
Taal
Vloeiend Dutch
Dutch
Vloeiend
English
Goed
French
Gemiddeld
Werkervaring
Since 2019
IT Support Engineer (Project 2) @ Sopra Steria
01 May 2024 - 30 September 2024
Assisted employees with various technical issues including password resets and software access.
IT Support Engineer (Project 1) @ Sopra Steria
01 November 2023 - 30 April 2024
Resolved a backlog of 18,000 service cases and focused on identifying and solving issues.
Magazijnier @ Ago
01 January 2020 - 31 December 2022
Gained experience working in various companies as a warehouse worker.
Telecommunication Marketeer @ Telmacom callcenter
01 January 2019 - 31 December 2020
Conducted market research calls to customers.
Opleiding
Since 2012
IT Support Engineer @ VDAB
01 April 2023 - 30 September 2023
Deze opleiding heeft me een goede basiskennis IT geleverd en me klaargestoomd voor mijn eerste werkervaring in de IT.
Sociaal en technische wetenschappen @ Sint-Jozef Instituut, Kontich
01 September 2012 - 30 June 2018
Diploma Secundair onderwijs behaald in sociale en technische wetenschappen.
Connect with Mohammed Issaisaie