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Bilal El Azimani

IT Cloud Support Engineer @ Telenet Business
Antwerpen, België

I’m Bilal 27 years, an experienced IT Support Engineer with 5 years of expertise in troubleshooting and solving technical issues. I specialize in first-and second-line support, handling all kinds of problems. Throughout my career, I have worked extensively with various applications, CRM systems, and enterprise software, ensuring seamless integration and user support. I thrive on problem-solving and enjoy helping others by providing efficient and reliable IT solutions. My passion for technology and strong analytical skills allow me to optimize workflows, maintain smooth IT operations, and deliver excellent user experiences.

Top functies

Helpdesk / Support2 - 5 years

Systems

Citrix
Oracle
VMware
Active Directory / Windows Server

Cloud

Azure

SAP

SAP
Taal
Vloeiend English
English
Vloeiend
Dutch
Vloeiend
German
Vloeiend
Arabic
Goed
French
Gemiddeld
Werkervaring
Since 2020
IT Cloud Support Engineer @ Telenet Business
01 November 2022 -

Providing first, second and third-line support, including adding and managing Office365 licenses, allocating storage on VMware servers, and troubleshooting technical issues to ensure smooth IT operations and optimal user efficiency.

IT Local Support (consultant) @ Luminus
01 October 2021 - 01 November 2022

Providing on-site first- and second-line support at the physical helpdesk, assisting users with a wide range of technical issues, including login problems, printing issues, licensing management, and general troubleshooting.

IT Local Support (consultant) @ AML Labo Antwerpen
01 December 2020 - 01 October 2021

Providing first and second-line support, handling all kinds of problems related to hardware and software.

IT Helpdesk (consultant) @ Canon EMEA
01 January 2020 - 01 November 2020

Providing first- and second-line support for medical applications and hardware, ensuring seamless functionality. Responsible for configuring and installing hardware, including Thin Clients, PCs, and laptops, to support medical environments efficiently.

Opleiding
Since 2016
Electronic ICT @ Artesis Plantin Hoge School
01 September 2016 - 30 June 2019
Connect with Bilal El Azimani

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