Top functies
Systems
Business Intelligence
Microsoft Dynamics 365
Miscellaneous
SAP
Driving business people to various locations in Belgium and surrounding countries.
Providing consultancy services to outsource IT and support functions for several companies in Europe and the Middle East.
Led a remote team responsible for managing a BPO program for 11 major client programs, focusing on cost-saving initiatives.
Led multiple teams to streamline processes and enhance revenue growth through effective management of projects.
Oversaw global Change Management initiatives to ensure consistency across regions and high service level agreement scores.
Managed the Order to Cash flow in the EMEA region, ensuring timely processing of requests.
Managed critical incidents and outages, working closely with Service Delivery teams to implement effective solutions.
Led data center projects, implemented network installations, and developed applications to enhance client services.
Established new network management services, facilitating network administration tasks.
Set up the NL branch, establishing international operations and achieving ISO certification.
Graduated: 3e grade