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Business Analyst Manager & Digital Transformation @
01 January 2024 - 31 December 2025
Responsible for implementing customer care systems and processes, ensuring alignment with business objectives and customer needs. Translating company strategy into operational strategy roadmap.
Product Owner & Business Analyst @
01 January 2017 - 31 December 2024
Analysing, designing and implementing core functions and features for our Marketing platform. Responsible for defining long-term vision and strategy for the company's Digital Marketing Platform.
Business Analyst & Sales Representative @
01 January 2013 - 31 December 2016
Creation of profitability model for sales reps based on new KPI’s and implementation of Track & Trace system integrated with ERP.
Commercial Sciences @
01 September 2013 - 01 June 2016
Studied while working full-time.
SME management @
01 September 2009 - 01 June 2012
Erasmus: Gestion de la empresa, Universidad Catolica de Valencia
Sciences-Modern Languages @
01 September 2000 - 01 June 2006
Completed secondary education.