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VMware
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Active Directory / Windows Server
Microsoft 365 / Office 365
Cloud
Azure
Back-end
Python
Helpdesk Coordinator/Senior Support Engineer @
01 May 2025 - 31 December 2025
Helpdesk management (team coordination, planning), Operation Management, External Client support and on-site Interventions, System Administration.
Senior Support Engineer @
01 December 2014 - 28 February 2025
Conflict management, Planning management, Staff management, Employees training & Recruitment, Making of procedures, Work time organization, Tasks delegation, Network management.
Support Engineer @
01 September 2009 - 01 December 2014
Windows password reset & Windows Support, Active directory management, MS Office Support.
Support Engineer @
01 August 2008 - 01 July 2009
Windows password reset & Windows Support, Active directory management.
Helpdesk 1st line @
01 August 2007 - 01 August 2008
Windows password reset, Ms Office Support, Printer Support.
Management Assistant @
01 September 2003 - 01 June 2007
Bachelor in Management Assistant.
Physical Education @
01 September 2001 - 01 June 2003
Bachelor in Physical Education.
Infography @
01 September 2000 - 01 September 2001
Special year in Infography.