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Service Delivery Manager2 - 5 years
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Since 2019
EMEA IT Service Delivery Manager & Global Change process owner @ Aliaxis
01 May 2023 -
Lead IT service delivery across EMEA, ensuring operational stability, cost efficiency, and service quality.
IT Service Delivery Manager - Benelux & France @ Hitachi Energy
01 January 2022 - 30 April 2023
Oversaw 24/7 IT operations across Belgium, France, and the Netherlands, including offshore teams.
Europe IT Project Manager @ AB-Inbev
01 July 2019 - 31 December 2021
Managed simultaneous infrastructure projects across multiple European countries.
Opleiding
Since 1996
Cloud Computing Architecture @ Estácio de Sá University
01 January 2021 - 31 December 2021
Postgraduate Certificate in Cloud Computing Architecture.
IoT Specialization @ Massachusetts Institute of Technology (MIT)
01 January 2020 - 31 December 2020
IoT Specialization from MIT.
Electronics Engineering Technology – IoT @ University of California San Diego
01 January 2018 - 31 December 2019
Associate degree in Electronics Engineering Technology – IoT.
Management information systems @ Fundação Getúlio Vargas (FGV)
01 January 2000 - 01 January 2002
Master’s in Management Information Systems.
Electronic Engineering @ University Gama Filho
01 January 1996 - 01 January 2000
Bachelor of Science in Electronic Engineering.
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