Top roles
Field / Maintenance Engineer2 - 5 years
Helpdesk / Support< 2 years
Technical Analyst< 2 years
Systems

Windows
Active Directory / Windows Server

Microsoft 365 / Office 365
Network/Telecom

VPN

VoIP
Miscellaneous
Technical Support
Language
Fluent Dutch
Dutch
Fluent
English
Good
French
Average
Work experience
Since 2019
Team Lead Elections @ Freelancer
01 October 2024 -
Responsible for the installation and dismantling of voting equipment, focusing on efficiency and security.
Field Engineer @ Totalenergies
01 January 2023 -
Provided on-site IT support, specializing in hardware and software troubleshooting.

Team Lead/2nd Level Support @ Deloitte
01 May 2024 - 01 October 2024
Assisted in the transition to new laptops, executed data migrations to Windows 11, and provided training and technical support to colleagues.

Field Engineer @ Benlux IT Services
01 January 2022 - 01 January 2023
Delivered ICT support and resolved technical issues for various organizations.
Technician @ Imac & Retail Services
01 January 2021 - 01 January 2022
Specialized in repairing Lenovo and Toshiba desktops/laptops and cash register systems.
Certified Field Service Engineer @ HP and Dell
01 January 2019 - 01 January 2020
Performed hardware repairs in various office environments.
Education experience
Connect with Tzanko Chanev