Rôles occupés
Systems
Windows
Active Directory / Windows Server
Microsoft 365 / Office 365
Network/Telecom
VPN
VoIP
Miscellaneous
Technical Support
Team Lead Elections @
01 October 2024 -
Responsible for the installation and dismantling of voting equipment, focusing on efficiency and security.
Field Engineer @
01 January 2023 -
Provided on-site IT support, specializing in hardware and software troubleshooting.
Team Lead/2nd Level Support @
01 May 2024 - 01 October 2024
Assisted in the transition to new laptops, executed data migrations to Windows 11, and provided training and technical support to colleagues.
Field Engineer @
01 January 2022 - 01 January 2023
Delivered ICT support and resolved technical issues for various organizations.
Technician @
01 January 2021 - 01 January 2022
Specialized in repairing Lenovo and Toshiba desktops/laptops and cash register systems.
Certified Field Service Engineer @
01 January 2019 - 01 January 2020
Performed hardware repairs in various office environments.