Top roles
Developer / Programmer< 2 years
Field / Maintenance Engineer< 2 years
Helpdesk / Support< 2 years
System Engineer / Administrator< 2 years
Systems
Desktop / PC
SharePoint
Windows
Microsoft 365 / Office 365
Active Directory / Windows Server
Miscellaneous
IT Project Management
ITIL
Back-end
Mobile devices
PowerShell
Cloud
Azure
Sales
Customer Service
Microsoft Dynamics 365
M365
Language
Native French
French
Native
English
Fluent
Dutch
Fluent
Spanish
Fluent
Work experience
Since 2015
IT Project Lead @ Minttandartsen
01 October 2024 -
Medior System Engineer @ Shurgard
01 August 2023 - 30 September 2024
IT Application @ Unifiber
01 January 2023 - 31 July 2023
Implementation of a ticketing tool in place from scratch (tool used Zendesk), implementation of a monitoring tool for the POP's, and various online forms for surveys.
On-site support @ Puratos (via BizzTalent)
01 July 2022 - 31 January 2023
1st line support @ Euroclear (MIS)
01 June 2021 - 31 October 2021
Junior System Engineer @ Solvay (SPIE)
01 February 2020 - 30 June 2021
Support Engineer @ Santander
01 May 2019 - 28 February 2020
Call Center @ American Express
01 September 2018 - 31 December 2018
Call Center B2B @ Sodexo
01 January 2018 - 31 May 2018
IT Assistant Manager (Intérim) @ Marriott Brussels City
01 January 2015 - 31 December 2017
Education experience
Connect with Hicham Haddouchi