Rôles occupés
Systems
Desktop / PC
SharePoint
Windows
Microsoft 365 / Office 365
Active Directory / Windows Server
Miscellaneous
IT Project Management
ITIL
Back-end
Mobile devices
PowerShell
Cloud
Azure
Sales
Customer Service
Microsoft Dynamics 365
M365
IT Project Lead @
01 October 2024 -
Medior System Engineer @
01 August 2023 - 30 September 2024
IT Application @
01 January 2023 - 31 July 2023
Implementation of a ticketing tool in place from scratch (tool used Zendesk), implementation of a monitoring tool for the POP's, and various online forms for surveys.
On-site support @
01 July 2022 - 31 January 2023
1st line support @
01 June 2021 - 31 October 2021
Junior System Engineer @
01 February 2020 - 30 June 2021
Support Engineer @
01 May 2019 - 28 February 2020
Call Center @
01 September 2018 - 31 December 2018
Call Center B2B @
01 January 2018 - 31 May 2018
IT Assistant Manager (Intérim) @
01 January 2015 - 31 December 2017