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Velislav Choranov

Customer Service Representative @ VF Corporation
Antwerp, Belgium

Toegewijde afgestudeerde in de informatica met ervaring in klantenondersteuning en het oplossen van problemen voor internationale klanten.

Top roles

Helpdesk / Support5 - 10 years

Front-end

Node.js
React

CRM

CRM

Network/Telecom

TCP/IP

Systems

Microsoft 365 / Office 365

Miscellaneous

Troubleshoot
Language
Fluent English
English
Fluent
Dutch
Fluent
Bulgarian
Fluent
Work experience
Since 2017
Customer Service Representative @ VF Corporation
01 January 2023 - 01 January 2025

Resolved over 200 technical and account issues per week for UK customers, achieving a customer satisfaction rate of over 95%.

Resort Maintenance Assistant @ Red Jacket
01 January 2022 - 31 December 2022

Assisted guests with basic technical issues, gaining hands-on experience in troubleshooting.

Operational Staff @ La strada
01 January 2017 - 31 December 2021

Successfully balanced a full-time job with my studies in Computer Science.

Education experience
Since 2019
ReactJs @ Soft Uni
01 August 2023 - 30 June 2024
Toegepaste Informatica @ Vlaanderen University
01 September 2019 - 30 June 2023

Bachelor in Toegepaste Informatica – Erkend door NARIC.

Connect with Velislav Choranov

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