Top functies
Helpdesk / Support5 - 10 years
Front-end
Node.js
React
CRM
CRM
Network/Telecom
TCP/IP
Systems
Microsoft 365 / Office 365
Miscellaneous
Troubleshoot
Taal
Vloeiend English
English
Vloeiend
Dutch
Vloeiend
Bulgarian
Vloeiend
Werkervaring
Since 2017
Customer Service Representative @ VF Corporation
01 January 2023 - 01 January 2025
Resolved over 200 technical and account issues per week for UK customers, achieving a customer satisfaction rate of over 95%.
Resort Maintenance Assistant @ Red Jacket
01 January 2022 - 31 December 2022
Assisted guests with basic technical issues, gaining hands-on experience in troubleshooting.
Operational Staff @ La strada
01 January 2017 - 31 December 2021
Successfully balanced a full-time job with my studies in Computer Science.
Opleiding
Since 2019
ReactJs @ Soft Uni
01 August 2023 - 30 June 2024
Toegepaste Informatica @ Vlaanderen University
01 September 2019 - 30 June 2023
Bachelor in Toegepaste Informatica – Erkend door NARIC.
Connect with Velislav Choranov