Rôles occupés
Helpdesk / Support< 2 years
Systems

Windows
Active Directory / Windows Server

Microsoft 365 / Office 365
Network/Telecom

Cisco
Back-end

PowerShell
Cloud
ServiceNow
Langues
Maternelle Dutch
Dutch
Maternelle
English
Courant
Français
Bon
Ukrainian
Bon
Expériences professionnelles
Since 2023
IT Support Engineer @ Sopra Steria-Ypto
01 December 2023 - 31 May 2024
Provided IT support, resolved technical issues, and managed incident tickets across several departments.
Études et diplômes
Since 2021
IT Support Engineer @ Coursera
01 November 2023 - 30 November 2023
Completed Google IT Support Engineer certification through Coursera.

Business Management - Supply Chain Management @ Odisee
01 September 2021 - 30 June 2023
Earned a Bachelor's degree focusing on supply chain management.

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