Rôles occupés
Systems
Windows Server
Active Directory / Windows Server
Miscellaneous
ITIL
Google Cloud
Back-end
Python
Network/Telecom
VoIP
Deskside IT support L2/L3 @
01 August 2023 - 05 July 2024
Workstations & smartphones administration, Windows deployment, asset management, meeting rooms & VC support, hardware & software troubleshooting.
Deskside IT support L2 @
01 March 2023 - 31 July 2023
Workstations & smartphones administration, Windows deployment, asset management, meeting rooms & VC support, hardware & software troubleshooting.
Deskside IT support L2 @
01 April 2021 - 30 September 2021
Workstations & smartphones administration, Windows deployment, asset management, meeting rooms & VC support, hardware & software troubleshooting.
Helpdesk IT support L1 @
10 February 2020 - 15 January 2021
First call resolution, password reset, apps troubleshooting, basic network troubleshooting.
Marketing Management @
01 September 2011 - 30 June 2013
Bachelor in Marketing Management (to be completed)
Higher Secondary Education @
01 September 2000 - 30 June 2007
Certificate of Higher Secondary Education